We had a terrible renting experience with Aamp;W Rentals in Banner Elk, NC. Has anyone else? -

Hot tub was @ 65 degree s when we arrived. Would not heat past 90, had to get service people out (took all day). Stayed 3 days and water smelled in hot tub on last day. We think they did not add chemicals. Got locked out on deck because doors self-lock. Miserable experience !!!

I m sorry to hear about your issues with this company. Its not anyone that I work for or anything, but I would definately ask if they have a corporate office or a manager you can speak with, see what they can do to make things right with you. A lot of companies have policies set in stone on what they should do when they have service issues. Maybe they dont know about them? Give them a chance to make it right and call them...