I afraid none. If hotel is in *** category and has amenities of ***, the cleanliness and appeal does not really count. They found hotel for your money, category and area, you the one who took the risk, so it is not their fault you did not like it. This is why I do not use their blind site. I would place this question in law category, maybe people can help you there. Did you take pictures of broken staff and dirty things, this could help to prove that hotel is simply does not comply with health dept. regulations and so not suppose to be advertised till problems fixed, but it is just theory, try law people.
write a letter to the better business bureau. and don t use hotwire anymore.**edit** to post this question in the law section you need to go to Politics Government and then choose law and ethics . and here is the mailing address to the BBB:The Council of Better Business Bureaus4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838
I am hoping you used your credit card on Hotwire - in which case, you can call them and let them fight it for you. If not, you can either take expensive legal action or just continue to harrass Hotwire.